Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By downloading, installing, or using FineShield (“the App”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the App.
2. Description of Service
FineShield is a building violation monitoring and AI-powered analysis tool for New York City properties. The App monitors violations from NYC agencies via publicly available data, provides AI-generated contestability analysis, and creates dispute letter drafts. FineShield is not a law firm and does not provide legal advice.
3. User Accounts
You must create an account to use certain features of the App. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account.
4. Subscriptions and Payments
FineShield offers free and paid subscription plans. Paid subscriptions are billed through Apple's App Store and are subject to Apple's terms. Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period. You can manage and cancel subscriptions in your App Store account settings. Refunds are handled by Apple per their refund policy.
5. AI-Generated Content
The AI contestability scores, dispute letters, defense strategies, and other AI-generated content are provided for informational purposes only. They do not constitute legal advice, and FineShield makes no guarantee about the outcome of any violation dispute or OATH hearing. We recommend consulting with a qualified attorney for legal matters.
6. Data Accuracy
FineShield sources violation data from NYC Open Data APIs. While we strive for accuracy, we do not guarantee that violation data is complete, current, or error-free. NYC agencies may update, correct, or remove violation records at any time. Users should verify critical information directly with the relevant NYC agency.
7. Limitation of Liability
FineShield is provided “as is” without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability shall not exceed the amount you paid for the App in the 12 months preceding the claim.
8. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes through the App or by email. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.
9. Contact
For questions about these Terms, contact us at [email protected].